Data protection
Your data is in safe hands.
1. General information
This Privacy Policy (hereinafter: the Policy) describes what personal data we collect, how we process it and for what purposes we use it, as well as your rights related to your data.
ID products development d.o.o., Josipa Lenca Spodolčeva 1B, 51000 Rijeka, Croatia, OIB 31674708160 (hereinafter: "we") processes personal data of users of its services and visitors to www.idproddev.com in accordance with applicable regulations governing the protection of personal data (General Regulation on Protection) data 2016/679).
We respect your privacy and process personal data fairly and lawfully, solely on the basis of valid legal grounds, or in accordance with your consent to the processing.
2. Manner and purposes of personal data processing
Contacting
If you contact us with your inquiries, we process the data you provide to us solely to provide the requested information. After answering your query, we will delete the submitted data.
Personal data necessary to resolve a complaint about a product are kept for 24 months from the date of receipt in accordance with the regulations governing consumer rights.
3. Recipients of personal data
ID products development d.o.o. will pass on your personal data to other recipients solely on the basis of a legal obligation, ie a justified request of an authorized public body (eg courts).
If necessary, personal data will be passed on to reliable partners (processors) for the purpose of providing customer support, maintaining an information system, market research or similar needs with mandatory confidentiality and data protection measures.
4. Protection of personal data
We process the collected personal data with the obligatory application of appropriate legal, technical and organizational security measures in order to prevent any unauthorized processing of data. Access to your personal information is limited to those employees who need that information to provide our services. We continuously educate our employees about the importance of data confidentiality and the protection of privacy and protection of your data. We collect only those data that are necessary for the subject processing and do not keep them longer than necessary, ie determined by legal regulations.
5. Your rights
You can request information from us at any time about the processing of your personal data and request the exercise of the following rights:
- the right to access information relating to you
- correcting or supplementing your personal information to always be accurate
- deletion of personal data (if there are no justified reasons for data retention)
- restrictions on the processing of personal data, eg when you object to the accuracy of personal data, and for as
- long as we do not check their accuracy
- withdrawal of consent for data processing (eg for receiving promotional messages)
If you believe that any of your rights have been violated, you can file a complaint to the Agency for Personal Data Protection by contacting:
Martićeva ulica 14, HR - 10 000 Zagreb, email: azop@azop.hr
6. Contact for personal data protection
Requests, complaints or inquiries related to the processing and protection of personal data can be sent to the e-mail address info@idproddev.com.
In accordance with the applicable legal regulations governing the protection of personal data, each request / inquiry will be resolved as soon as possible, and no later than within 30 days of receipt.
When contacting and making these requests, we will make reasonable efforts to verify your identity and prevent unauthorized processing of personal information.
7. Rules for the protection of personal data of other websites / third parties
On this page you will find links to other websites or portals. The rules on personal data protection on these portals may be different from these Rules.
On our website, we can also offer you social networking features that allow you to share personal information on social media. Therefore, we ask you to familiarize yourself with the rules on personal data protection that apply on the pages of another portal or social network or by third parties.
Updated 22/12/2021